This course builds essential communication skills for sales success, including audience analysis, persuasive messaging, nonverbal delivery, and professional digital communication. Through role-playing, presentations, and case studies, students practice handling objections, adapting to diverse customers, and applying ethical, customer-centered strategies. Emphasis is placed on building trust, delivering clear and persuasive messages, and enhancing workplace professionalism.

You may choose from the following sections to attend this course:

ONLINE This class is 100% online and there is not a set class time. You take part in learning activities using Canvas, an online learning platform. You communicate with your teacher and classmates through online discussions, video recordings, and class activities.
Section #	Location	Date and Time
94796 - Workplace Communication for Sales & Service	Canvas	Jan 11 to Mar 05 -	Register Now

VIRTUAL HYBRID: REMOTE LIVE AND ONLINE Part of this class is on Zoom. Part of this class takes place online. This class has a set class time where students will meet with their instructor and classmate. In addition, students are assigned learning activities to complete online using Canvas, an online learning platform.
Section #	Location	Date and Time
94778 - Workplace Communication for Sales & Service	Zoom / Canvas	Online Mar 15 to May 14 - Remote Live Mar 15 to May 14 TH 6:00PM - 7:00PM	Register Now